we had such an amazing day thanks to you, Gwen and the team. You really have got this down to an art form! Our guests really enjoyed it (apart from being roasted alive) but that didn’t even put them off! They really thought the day was amazing and got an excellent holiday in Malcesine to boot!
All the details in the run up were perfectly arranged for our welcome meeting and not one single detail was missed. You were always at the end of an email, or message with the right answer at the right time and must have the patience of saints to calm a multitude of nerves and anxiety.
On the day you were both there to make sure everything went according to your well-arranged plans. Gwen, you mystified me at how quick you are at nipping round the town to always be at the perfect stop for pictures!
Everyone was really professional but kept that personal touch. I’ll definitely be recommending your services to anyone who is thinking of doing the same (especially if it means we get to come back out and see it all from the other side!)
Thank you all again for making our day perfect.
All the best,
Gill and Ross